I was reading Justin Brooke’s blog today, which is now a vlog and it is really cool.  Go check it out at www.sitefling.com/blog.  The concept behind this vlog is that it is still a blog, but instead of writing a post as I am doing, Justin creates his posts on video.  And if his first video is any indication of what’s to come, each video will be packed with great content and useful information.  Each video is under 5 minutes, anyway that is his intention.  However, Justin has a tendency to go over on his videos.  His twenty minute tackles are usually forty minutes when all is said and done.

Anyway, back to why I named this post “Contact Us (but I really don’t mean it)”.  In todays vlog, Justin said he was having a difference of opinion with some of his peers on whether people should have “easy” access to them.  Justin posts and mentions his contact information frequently with an invitation to contact him anytime for help.  This contact information is not one of those help system, although he does have that to for specific products.  His contact information is an email, a phone number (that he actually answers), a Skype account not to mention all of his social accounts like twitter, facebook, linkin, etc.

So, Justin posed the question to his readers whether it was important or “right” for him to be so accessible to the average joe.  Well, here are my thoughts based on the fact that I am one of those people that have contacted Justin  via the telephone, email and Skype and found these interaction invaluable.

Now I don’t know exactly who Justin is referring to as his peers, but alot of “gurus” have a button to “contact us”.  But it seems to me in a lot of cases, they don’t really want you to contact them at all or only contact them if it is convenient for them.  The argument can be made that these gurus don’t run a babysitting service and you should just follow their product instructions and quit your whining.  However, sometimes you can contact them and get a question answered or a point clarified from their product that is invaluable and will save a ton of time.

Now, I have “contacted” many gurus who have responded in a timely manner.  These interaction are usually always through a help system or email.  Other than Justin, I have seen very very few gurus offer up their direct telephone number or Skype account.  I have also contacted gurus who never bother to respond.  Now I understand gurus are busy, so get an assistant that can answer most of the questions without interrupting the gurus golf game.

I say if you are looking for a mentor, like many gurus tell you to do, then you should consider Justin Brooke.  You will actually be able to contact him.  Justin really believes in helping people, not just taking their money.  He’s one of the good ones, along with his wife Chaunna.  They are just good people.

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